General Information 
Contact Us
For Emergencies
Call 911
General Information
(208) 239-1000
Information about Local Physicians
1-877-721-6673
Your concerns are important to us!
Patients are always welcome to share their thoughts and concerns with any attending staff the moment a problem arises; however, we understand that sometimes this may be difficult for patients and their families. From compliments about your care to any concerns or needs that are not being met, please feel free to call.
| Heather Gibson | (208) 239-1002 or (208) 239-1000 | heatherg@portmed.org |
If the concerns cannot be resolved by the hospital, you are encouraged to contact The Joint Commission directly through their website at www.jointcommission.org, or by calling 1-800-994-6610.
You may also contact the Idaho Department of Health and Welfare Bureau of Facility Standards at 208-334-6626 or PO Box 83720, Boise, ID 83720-0036. For more information visit healthandwelfare.idaho.gov.
Portneuf Medical Center Departments
| Behavioral Health Services | (208) 239-2571 | 777 Hospital Way | charlesa@portmed.org |
| Brain & Spine Center | (208) 239-2260 | 777 Hospital Way, Bldg A, Suite 115 | |
| Cancer Center | (208) 239-1720 | 777 Hospital Way | bruceb@portmed.org |
| Case Management | (208) 239-1469 | 777 Hospital Way | vivians@portmed.org |
| Community Education Classes | (208) 239-1403 | 777 Hospital Way, Bldg C | communityeducation@portmed.org |
| Convenient Care | (208) 238-2000 | 880 W Quinn Rd | pattib@portmed.org |
| EMERGENCIES | CALL 9-1-1 | 777 Hospital Way | |
| Emergency Department | (208) 239-1801 | 777 Hospital Way | lanceh@portmed.org |
| Family Medicine Clinic | (208) 282-4700 | 465 Memorial Dr, Bldg 83 | gregh@portmed.org |
| Heart & Lung Surgeons | (208) 239-2580 | 777 Hospital Way | staceyh@portmed.org |
| Home Health Care | (208) 239-2150 | 1111 N 8th Ave, Suite B | janap@portmed.org |
| Idaho Vein Center | (208) 233-1451 | 444 Hospital Way, Suite 777 | |
| Interventional Radiology | (208) 239-2580 | 777 Hospital Way | |
| Laboratory Services | (208) 239-1671 | 777 Hospital Way | roberts@portmed.org |
| LifeFlight Communication Center | 1-800-237-0911 | 777 Hospital Way | |
| LifeFlight Membership | 1-888-869-0002 | 777 Hospital Way | |
| Lung & Sleep Disorder Clinic | (208) 239-2640 | 777 Hospital Way, South Medical Office Bldg, Suite 202 | brendae@portmed.org |
| Mammography | (208) 239-1560 | 777 Hospital Way | bruceb@portmed.org |
| Marketing & Public Affairs | (208) 239-1052 | 777 Hospital Way | brenda.stanley@portmed.org |
| Medical Imaging | (208) 239-1550 | 777 Hospital Way | bruceb@portmed.org |
| Neurosciences & Rehabilitation Clinic | (208) 239-2722 | 777 Hospital Way, South Medical Office Bldg, Ste 201 | |
| Occupational Health | (See WorkMed Occupational Health) | ||
| Occupational Therapy | (See Physical Medicine) | ||
| Patient Accounts | (208) 239-2100 | 1111 N 8th Ave | |
| Pharmacy | (208) 239-1381 | 777 Hospital Way | marilyns@portmed.org |
| Physical Medicine | (208) 239-1490 | 515 E Benton St | stevek@portmed.org |
| Physical Therapy | (See Physical Medicine) | ||
| Physician Services | (208) 239-2057 | 777 Hospital Way | marysueg@portmed.org |
| Pocatello Cardiology | (208) 234-2001 | 777 Hospital Way, South Medical Office Bldg, Suite 101 | hearts@pocatellocardiology.com |
| Pocatello Clinic of Internal Medicine | (208) 233-4562 | 707 N 7th Ave, Suite C & D | |
| Rehabilitation | (208) 239-2570 | 777 Hospital Way | robbieo@portmed.org |
| Sleep Disorder Center | (208) 239-2631 | 777 Hospital Way | michaelbre@portmed.org |
| Social Services | (See Case Management) | ||
| Speech Therapy | (See Physical Medicine) | ||
| Urgent Care | (See Convenient Care) | ||
| Volunteers | (208) 239-1155 | 777 Hospital Way | monicaw@portmed.org |
| Weight Management Institute | (208) 239-2620 | 777 Hospital Way, South Medical Office Bldg, Ste 201 | |
| Women & Children Services | (208) 239-1000 | 777 Hospital Way | anitah@portmed.org |
| WorkMed Occupational Health | (208) 237-3878 | 880 W Quinn Rd | nickbu@portmed.org |
| Wound Care and Hyperbaric Center | (208) 239-2670 | 777 Hospital Way, South Medical Office Bldg, Suite G1 | |
Portneuf Medical Center is fully accredited by The Joint Commission.