Your concerns are important to us!

Patients are always welcome to share their thoughts and concerns with any attending staff the moment a problem arises; however, we understand that sometimes this may be difficult for patients and their families. From compliments about your care to any concerns or needs that are not being met, please feel free to call.

Heather Gibson (208) 239-1002 or (208) 239-1000 heatherg@portmed.org
     

If the concerns cannot be resolved by the hospital, you are encouraged to contact The Joint Commission directly through their website at www.jointcommission.org, or by calling 1-800-994-6610.

You may also contact the Idaho Department of Health and Welfare Bureau of Facility Standards at 208-334-6626 or PO Box 83720, Boise, ID 83720-0036. For more information visit healthandwelfare.idaho.gov.