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Compliments & Concerns

Listening to our patients and staff is essential to continuously improving how we take care of people at Portneuf Medical Center. You may receive a questionnaire in the mail following your hospital stay. The survey will ask for your opinion and advice about the care you received during your stay. Your response will help us as we strive to maintain our standard of excellence in patient care. No postage is needed to return the questionnaire.

In addition, if you have a concern about the care you received, or would like to let us know about a positive experience with a Portneuf Medical Center staff or care area, we suggest that you talk directly with your caregiver or his/her supervisor.

If you prefer, you may write or call the Portneuf Medical Center, Administration, 651 Memorial Drive, Pocatello, ID 83201; (208) 239-1002. A medical center administrator will answer your questions, follow up on your concerns, or make sure your compliment is passed along.

  
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