Hospital Billing Information


Patient account representatives are here to help you with any questions you have about your statement.

Call Customer Service at (208) 239-2100, Monday-Friday, 8:00am-5:00pm.

Please have your statement available with your account number, insurance and personal information.

How Can I Make a Payment?

Online: - Click Here -
By Phone: Customer Service (208) 239-2100
Mail Payment: Portneuf Medical Center
Patient Accounts
777 Hospital Way
Pocatello, ID 83201
Walk-In Open Monday – Friday, 8:00 am – 5:00 pm (except major holidays).
Patient Accounts
1111 N. 8th Ave. (corner of Oak and Yellowstone)
Pocatello, Idaho

All standard forms of payment are accepted, including: personal check, cashier's check, money order, and major credit cards.